In this section you will find the most common questions applicable to the service. Should you have any special requests contact us.

Info & Specs

I want my track to be mixed by WMFY. What are my options?

This is your unique opportunity to have your track mixed by WeMixForYou highly skilled and experienced engineers. WMFY have always been at the forefront of innovation and technology. In this tradition, we are proud to be evolving and expanding our services so that they are more accessible to artists all over the world, who are perhaps unable to visit the studios personally.

Logic: how Export all tracks as audio files

  1. Choose File > Export > All Tracks as Audio Files
  2. Enter a name for the exported audio files, and browse to a location to save them.
  3. Choose a file format for the exported audio files from the Save Format pop-up menu.
  4. Choose the bit depth for the exported audio file from the Bit Depth pop-up menu.
  5. Set the following parameters, as necessary:
    5.1 Multi-Output Software Instruments:
    – For software instrument tracks with multi-output software instruments, choose one of the following options:> One File per Track: mixes the multi-output signals with the main output into one file, for each multi-output software instrument track. In situations where multiple tracks use the same multi-output software instrument channel strip, one file is created for each track.> One File per Channel Strip: creates additional files for each aux channel strip that has a multi-output of the selected track’s multi-output software instrument as Input source.5.2 Bypass Effect Plug-ins: select to disable all plug-ins on the source track.5.3 Include Audio Tail: select to extend the length of the created file to include any instrument release and potential effect tail (reverb, delay, and so on).5.4 Include Volume/Pan Automation:  select to have volume and pan automation performed on export, with their result influencing the created file.
    Otherwise, the volume and pan automation is simply copied, but not performed.
    Note: if you plan to use the exported regions with an external application for processing, mixing, or editing, exporting them with no volume and pan automation is generally desirable.5.5 Normalize: choose one of the following options:Off:The exported file is not normalized.5.6 Overload Protection Only: allows downward normalization in case of overloads—levels above 0 dB, which would lead to clipping—but no normalization in case of lower levels.5.7 On: the exported file is normalized both for overloads and for lower levels.
  6. Select the Add resulting files to Project Audio Browser checkbox to add the exported file to the Project Audio Browser
  7. 7.Click Save.

What formats can I get my track in? CD? Vinyl? Digital download?

All of the above. We will supply a mastered 44.1kHz 32bit wav or AIFF file unless you specify a higher resolution file is required as well as post physical releases to you on your choice of CD or vinyl.

How long will it take to master my track(s)?

Online mastering should take a maximum of 5 working days from the point of payment, subject to your engineer’s workload. However if you need your track before this deadline we can master your track in 3-5 working days. Simply choose the “Fast Service” option after you upload a track and it will be mastered within 1-3 working days.

Will you notify me when my track has been mastered?

Yes, you will receive an email letting you know your mastered track is ready to download.

How will you deliver my track?

Your track will either be uploaded to your account section, or sent to you in the post if you have requested to receive it in a physical format.

What format should I send my track in?

WAV or AIFF please. Uncompressed stereo with a bit depth of at least 16bit (and maximum 24bit) with a sampling frequency of 44.1kHz up to 96kHz.

No pre-processing using limiting or normalising – we need as much headroom as possible to work with to make sure that your tracks sound as good as possible when we master it.

**Please note: Track duration must be no longer than 10 minutes** Each version or mix of a track will be charged separately.

How can I pay?

Please upload your track, choose your service and add your billing address, pressing the continue button to move on to the next step each time. You will be then moved to a secure payment page where you need to put in your card details including name, number, expiry date and security code. We accept the following: Master Card, Visa Debit, Visa Delta, Visa Connect, Visa, Solo, Maestro By Paypal system.

Can I get any revisions to my mastered track?

Yes, you are allowed 1 set of revisions on your mastered track. After that, however, any further alterations will be charged at €100 a track.

Is VAT included in the price?

No. VAT will be added to the price of your job, and displayed alongside your order on the checkout page right before payment.

I'm experiencing a problem with my payment, what should I do?

Log back in to your account and click the “Pay now” button displayed under the name of your project. Please make sure you have chosen the right type of card: Master Card, Visa Debit, Visa Delta, Visa Connect, Visa, Solo, Maestro. If the payment fails again you might need to ask your bank to see if there are any issues currently blocking your transactions.

Can I get my track mastered within a day?

Yes. Just choose the “FAST TRACK” option for 50€ and we will get your track back to you within 2 working days. Please note that if you choose a specific engineer we cannot always guarantee 2 working days delivery from them If this is the case we will be in contact with you promptly to resolve the situation.

How do I download my tracks?

To download your tracks you need to log in to your account, go to the relevant project and click on the blue “Job Ready” link. You will be able to open the file when it’s ready.

I've received a promotional code, what do I do with it?

Upload your tracks, then when you get to the page with your billing address you will see an “Apply discount code” section on the right hand side (below the total sum). Please enter your code and click apply, you should see the change to the amount below.

I’m having problems with uploading my tracks, what should I do?

There are various reasons why this might occur and it can be due to the size of your track, the track being in the wrong format or using special characters in the name of your file and project (&$*% etc). Please make sure you only use letters and numbers in your project and file name. Your track should be no longer than 10 minutes and be in the format specified here.

Can I use special characters in my track name or project name?

Please do not use £$“ % / ,. ?! or any other special characters in your track and project name as this can cause problems.

How do I login?

Go to http://www.wemixforyou.com/my-account/ and look LOGIN area. Click on it and Register or Login.

I need more help!

Then get in touch. The best way to contact us is via our website using the contact form at the bottom of the online mastering page. Remember to quote the relevant job number, which you can find on your account page.

Is there a limit on tracks I can use?

Yes. Through the online service there is a 64 multi-track limit. If you have more than 64 tracks please contact us

What about midi?

Please print any midi or virtual instruments – as we only accept audio files.

Is it ok for me to say, “I’d like it to sound like [insert your favourite song here]…?”

Absolutely. In addition to as much written information as possible you’re welcome to provide a rough mix as well as a commercially released reference song, as these will be useful as guides for the engineer (this won’t be counted as an additional track).

Oops. I seem to have lost my file

The mixed file will remain online on the WMFY servers for 2 months after the date of delivery, so you can download it any time during that period. Obviously, we advise that you back up your mixed file once you’ve got it down for after this period – or as soon as you get the track down ideally, just to play it safe!

I’m thinking of adding a load of reverb and effects prior to the mix. Is that ok?

Ideally not. We ask that you please supply multi-track files dry, without reverb or effects. But, if you feel that a specific effect, processing or creative element (filter sweeps, delays etc.) is an integral part of the sound then please provide a clearly labelled ‘dry safety’ version of your track with-in your ‘Reference Audio Folder’ when you submit your project (Any audio in this folder won’t be counted as an additional track).

What should my submitted file look like?

We accept WAV or AIFF files at 44.1, 48, 88.2 and 96kHz; 16/24 or 32 bit. Please supply us with mono or stereo files, clearly named and without audio clipping. You will need to provide multi-tracks that are consolidated or bounced from the start point of your song (bar 1 beat 1 or start time code). All files must be of the same duration, sample rate and bit depth. Sorry, but we cannot accept DAW sessions (i.e Pro Tools, Logic, Cubase etc). We ask that you also double check your audio files before uploading. Reload them into a new Session/Project, checking that they are the correct placement and length, Also checking that any crossfades have been included when consolidating or Bouncing in Place. Please ensure the multi-tracks provided are ready for mixing and do not assume any tuning or timing issues will be automatically resolved. However, if a small amount of vocal tuning is desired you can provide this information. If our engineer suspects the amount of tuning or editing will seriously intrude on mix time you will be informed. Large amounts of tuning and editing will be charged for and will delay turnaround time. It is in your best interest to do any tuning and editing in your time, so that the WMFY  engineers can maximize time spent mixing your song.

How much headroom do I need to leave?

Plenty of headroom please. Artifacts like clipping and distortion cannot be removed in the mix process, so allow plenty of headroom when printing your multi-tracks to avoid any.

Ok great. What will I get back at the end of it all?

You will be supplied with, – 1x Limited ‘listening’ copy of track at 44.1 / 16bit – 1x Unlimited mix master at original sample rate and bit depth – 1x Unlimited backing track at original sample rate and bit depth – 1x Unlimited Instrumental track at original sample rate and bit depth – 1x Unlimited a cappella track at original sample rate and bit depth.

Once I’ve heard my mixed track, will I be allowed any mix revisions

You’ll be allowed 1 revision or reasonable number of tweaks to levels or sonic elements within the mix, absolutely, e.g. “bring the reverb on the vocal down,” “bring the level on the bass solo up,” or “add more boom to the kick drum,” “the ukulele sound is too bright,” “a little closer to its sound in my reference mix,” etc. Major changes in direction will be treated as a new job, not a mix revision. For this reason we strongly recommend that you provide a reference mix and as much written instruction as possible, along with any commercially released reference song you find relevant. Two mix revisions are included in the price, and must be requested within a reasonable amount after the delivery of your mix. Any requests for any further mix revisions after this will be charged for.

Will my song be mastered?

WMFY does provide a separate online mastering service. Please check our online mastering page for more information.

Can I post my tracks to you?

Yes. Please send a CD-R, DVD-R or Memory stick If you experience any problems please contact us, we are here to help.

What is Mixing?

Mixing is the process of summing a multitrack recording down to a stereo sound print. Mixing methods include but are not limited to: setting levels, setting equalization, using stereo panning, and adding effects such as reverb. Minor adjustments in the relationship among the various instruments within the song can have dramatic impacts on how the song affects the listeners. This creative process is an integral part of creating an album or single and can add a sense of depth and clarity to the original recording. Mixing is largely dependent on both the arrangement and the quality of the original recordings.

Can I access my account at any time to view my files?

Yes you can, just click on the Login button in the shop page under the Online Services tab and log in to your account using your desktop computer. Your mastered tracks will be stored there for one month after our initial upload.

I've forgotten my password

Please click the black LOGIN button on the right hand side of abbeyroad.com/online-mastering. You will see a pop up with logins. Please locate the “Forgot your password” link and click on it. You will need to enter your email on the next page and we will send you email with instructions on how to reset your password.

Pro Tools: exporting traks

⦁ Highligth all tracks and parts

⦁ Consolidate Clips

⦁ Export clips as a files

⦁  Export Menu- Use Multiple Mono if your projet has predominantly mono files. Use interleaved if they are mostly stereo. 24 bit 44.1 Khz is ideal for Bit Depth/Sample rate. But if your projet is different please don’t do a sample rate convert.

⦁ Create a midi track

⦁ Create a note in the Midi editor field

⦁ Export a Midi File

⦁ Label the file “song title” midi file and put in the same folder af audiofiles